Frequently Asked Questions
Everything you need to know about your Medichecks shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express delivery options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for most unopened and unused items. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products quality tested?
Yes, all products featured on Medichecks undergo rigorous quality control checks and meet industry standards for safety and reliability.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.